Posting Date: March 8, 2018

Closing Date: March 21, 2018

 

 

• Prepare reports and presentation material for appeals, requests for reconsideration, FOI/GRAD requests, Supplementary/Omitted Assessment reports, tax rebate applications, etc. for Manager’s signature/approval;
• Prepare comparable property reports and Minutes of Settlements based on draft documents/instructions from Manager(s) and/or Analysts;
• Route completed documents, correspondence to the Assessment Review Board, Municipalities and internal MPAC staff/departments, as appropriate;
• Receive, log and distribute incoming mail and courier deliveries and respond to routine telephone and walk-in enquires from taxpayers and municipalities, using discretion in the release of information; refer customers/clients to MPAC staff, as appropriate;
• Key data relating to supplementary and omitted assessments, correspondence, etc. to corporate databases including IPS, Workflow, and DTS from various source documents;
• Track the status of requests for reconsideration and appeals; generate monthly and quarterly status reports for the Manager’s review;
• Schedule/arrange meetings for the Managers and other team members (confirms facility, equipment, and other meeting logistics);
• Monitor and replenish general office supplies; maintain inventory of equipment/tools (e.g. cameras, measuring tapes) and arrange for repair/replacement, as required;
• Verify expenditures; reconcile monthly VISA statements and process invoices (e.g. ETR tolls, cell phones, subscriptions, etc.).
• Assist with other initiatives, tasks and duties, as assigned.

• A minimum of two years clerical experience;
• Proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint);
• Accurate and efficient data entry skills;
• General knowledge of assessment based business processes and filing requirements including requests for reconsideration, appeals, and supplementary and omitted assessments is considered an asset;
• Excellent knowledge of English grammar and the ability to draft routine correspondence;
• Good oral communication skills and customer service orientation to deal effectively with taxpayers and municipal clients;
• Attention to detail to produce quality and accurate correspondence, presentations and reports within specified timelines;
• Good time-management skills to meet commitments and support multiple team members in a detail-oriented and time-sensitive environment;
• Demonstrated tact and diplomacy to deal with members of the public, senior MPAC staff and to handle confidential matters with discretion and good judgment; and
• Ability to work independently.