Application Analyst - GIS

information technology/GIS administration & support
Location: City of Burlington, ON
Type: contract
Posted On: Apr 7, 2021
Closing Date: Apr 21, 2021
Application Analyst – GIS (Contract/Job Rotation up to August 2022)
Information Technology Services Department
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Job Number     ITS-71-21
Employee Group  
  Contract/Job Rotation
Reporting to the Manager Business Applications, the Application Analyst will work with application users, project teams, business analysts, and other ITS staff to implement and support corporate and departmental business applications with emphasis on ESRI GIS software implementations and the related asset-based applications.
The Application Analyst, as part of the team, will be responsible for:
  • Full administration and technical support of the ESRI GIS Enterprise deployment and infrastructure including implementing architectural and process enhancements while adhering to IT security policies and web administration protocols.
  • Utilizing automation processes to support geodatabase maintenance and GIS Server administration using appropriate tools and scripting methods.
  • Designing, creating/configuring, implementing and maintaining system interfaces supporting the GIS solution and dependent applications or processes leveraging APIs.
  • Working collaboratively with business partners to publish, maintain and optimize the performance of internal/external web services using the GIS environment.
  • Recommending GIS Solutions with existing methods or new tools in cooperation with business partners and other GIS staff, evaluating needs and considering best practices for data management.
  • Administrating user access control including database permissions, named users, AD federated services configuration and software licensing in compliance with vender agreements.
  • Monitor, apply and validate application patches including Enterprise Server components and client software while ensuring all supporting IT and database patching is compliant and tested.
  • Supporting strategic life cycle management, including Disaster Recovery and complex integrated system upgrades, for business applications and determining the impact of new releases and legislative changes on the architecture.
  • Creating documentation for GIS solutions and related processes, standard operating procedures (SOG) and stewardship for GIS metadata with other GIS staff, ensuring documented data maintenance procedures and data conforms to privacy standards and corporate policies.
  • Providing training access, technical support and troubleshooting for the application portfolio for staff and liaison with vendors to solve issues on a priority basis.
  • Identifying and recommending opportunities to enhance application usage by keeping current on application capabilities, best practices, and future directions.
  • Participating in internal and external user groups and vendor provided training opportunities to promote application utilization.
  • Participating on project teams to undertake major initiatives such as implementing new applications or upgrading existing applications.
Applicants require a Degree or Diploma with an emphasis on Information Technology and must have at least three (3) years of work experience in the field of Information Technology using Oracle, SqlServer, Crystal Reports, Java, C#, FME. Three (3) years’ experience dealing with technical administration and process enhancements for ESRI ArcGIS Enterprise full base deployment and spatial solutions is required. Certification in Information Technology Infrastructure Library (ITIL), web administration or GIS would be considered an asset. Additionally, the incumbent must possess analytical and problem-solving skills coupled with attention to detail. The incumbent must have communication, interpersonal and customer service skills.
Salary Range
$79,329 - $99,162 (Grade 10 - Under Review)
Posting Close
  April 21, 2021
How to Apply  
To apply, please visit and click on “View Jobs”. Please note that applications are only accepted online. If you require assistance, please contact Human Resources at 905-335-7602.
In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: if you require accommodation to ensure your equal participation in the recruitment and selection process.

We thank all applicants and advise that only those to be interviewed will be contacted.
Burlington Jobs
An equal opportunity employer.