Operations Administrative Assistant

administration & support business & economic development
Posted On: Aug 9, 2019
Closing Date: Aug 23, 2019
Internal/External Job Posting
Regular Full Time Non-Union Position
Operations Administrative Assistant
Date of posting: August 9, 2019
The Grand River Conservation Authority (GRCA) has an international reputation for excellence in managing the natural resources of the largest inland river system in southern Ontario. Encompassing approximately 6,800 square km, the Grand River watershed has a population of almost one million people in 39 municipalities and two First Nations. Designated as a Canadian Heritage River, the Grand River and its major tributaries boast many outstanding human heritage features and excellent recreational opportunities. The GRCA is committed to environmental protection by delivering services that ensure the well-being of the environment and its inhabitants.

General Accountabilities:
Reporting to the Director of Operations, the Operations Administrative Assistant provides efficient and effective project and administrative support, file management, and data entry for all operational programs and services including conservation areas, central services, forestry operations and arboriculture.
Specific Accountabilities:
  1. Provide support to the Manager of Conservation Areas with various day-to-day operations such as the membership card program, the automatic entry gate database, the camping reservation system, the hunting program and other programs or services, as required.
  2. Assist the Supervisor of Central Services with maintenance and capital construction related activities such as procurement, financial tracking, record keeping, and filing.
  3. Conduct research, compile information and prepare summary reports in support of various projects.
  4. Maintain the signage inventory and process orders for new signage, as required.
  5. Provide day-to-day administration of the fleet management system.
  6. Provide excellent customer service by responding to public inquiries in a helpful and timely manner.
  7. Modify existing website content related to conservation area programs, the hunting program, and construction projects.
  8. Perform general administrative services including filing, record keeping, updating manuals and inventories, data entry and other duties as assigned including switchboard/reception coverage.
Technical Accountabilities/Requirements:
  1. College diploma preferably in an area related to administration, outdoor recreation or other related program.
  2. A minimum of 3 years related work experience. Experience working in a recreation and/or customer service environment would be beneficial.
  3. Demonstrated written and verbal communication and interpersonal skills.
  4. Ability to organize, summarize and assist with the interpretation and analysis of data and information to support projects in the Operations Division.
  5. Strong computer skills including word-processing, spreadsheet, database, presentations, mail merging and email skills and proficiency using Adobe Acrobat Writer. Experience creating AODA-compliant documents would be beneficial.
  6. Demonstrated experience in file and document management.
  7. Valid Driver’s License and ability to travel to various locations within the Grand River watershed.
Competencies and Abilities
Professional Judgement: Demonstrated ability in the area of critical thinking, analysis and assessment of implications, making connections of underlying issues and the ownership of the outcome. Sound judgement resulting in fair, efficient and effective decision-making, bringing clarity and resolution to complex and ambiguous situations, and discretion in dealing with confidential information.
Integrity/Ethics: The willingness to hold oneself and others accountable for acting in ways that are consistent with stated values, principles and professional standards.
Team Work: Interacts with people effectively. Able and willing to share and receive information. Proven ability to communicate information clearly and professionally to both internal and external groups. The ability to gather facts and pertinent information to gain an understanding before drawing conclusions or taking action. Demonstrated ability to build partnerships and alliances with peers, partners and staff.
Goal /Action Oriented: The ability to work in a team or independently with limited supervision and maintain a high level of self-direction, work productivity, quality, and professionalism. Effective problem solving and collaboration skills. Seizes opportunities; takes initiative and is self-motivated. Organizes work, plans activities and sets priorities in a manner that meets competing needs and timely resolution of matters. The ability to work under pressure and handle multiple tasks simultaneously with changing priorities.
Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers. Develops and maintains effective relationships and ensures good communications with stakeholders. Must possess strong customer service skills and the ability to respond to public inquiries with knowledge, tact and enthusiasm.
Leadership: A high level of personal and professional excellence including the ability to align personal and organizational values. Demonstrated ability to be innovative, flexible and entrepreneurial.
Approximate Start Date: September 2019
Salary range for this position is $44,771.69 to $54,471.61
Hours of work: 35 hours per week
To Apply: If you would like to be considered for this career opportunity, please send a resume and cover letter to careers@grandriver.ca in MS Word or PDF format and quote “Admin. Assistant” in the subject line.
Deadline for Applications: 4:00pm Friday August 23, 2019
We thank you for your interest, however, only candidates under consideration will be contacted.
Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.
Personal information collected in relation to the recruitment process is collected under the authority outlined in the Municipal Freedom of Information and Protection of Privacy Act and used solely to determine eligibility for employment with the Grand River Conservation Authority