Manager Toronto Water Laboratory

engineering environmental services
Location: City of Toronto, ON
Type: full-time
Posted On: Feb 4, 2019
Closing Date: Feb 14, 2019
Job ID # 2318914 X
Division & Section Toronto Water , Environment and Administration
Work Location 545 COMMISSIONERS ST
Job Type & Duration Permanent, Full-Time
Salary/Rate $109,600.40 - $128,765.00 / Year
Shift Information Monday to Friday, 35 Hours per Week
Affiliation Non-Union
Number of Positions Open 1
Posting Period 31-Jan-2019 to 14-Feb-2019
Job Description
Please note: The salary reflects 2018 rates.
To ensure water and wastewater quality and environmental protection by managing an accredited and licensed laboratory with comprehensive analytical capability, coordination of compliance sampling and analysis, budget preparation and provision of technical support to the other sections of Toronto Water and internal clients requiring analytical laboratory services.
Major Responsibilities:
  • Develops and implements detailed plans and recommends policies regarding program specific requirements.
  • Manages, motivates and trains the unit’s staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
  • Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
  • Develops, recommends and administers the annual budget for the unit, and ensures that the unit’s expenditures are controlled and maintained within approved budget limitations.
  • Participates as a member of unit management team by providing strong leadership, setting goals and priorities by taking proactive approach to problem solving.
  • Participates in organizational and management change initiatives and the creation of a workplace that is supportive and conducive to a high level of performance and continuous improvement.
  • Develops/leads the management initiatives required to build/change the delivery of services via working teams, committees and external agencies/organizations.
  • Ensures the efficient utilization and development of human resources and labour relations activities including health and safety issues.
  • Ensures the management of quality control monitoring programs to ensure potable water production and distribution, as well as wastewater treatment meets all regulatory requirements and that industrial, commercial and institutional discharges conform to the City’s sewer use by-law.
  • Provides technical advice as required for any water production, water distribution, wastewater collection and treatment issues.
  • Maintains laboratory practices to ensure accreditation and licensing as required under current legislation.
  • Manages laboratory services as required to meet client needs and expectations and ensures quality control of the analysis of industrial, commercial, institutional, water and storm water samples.
  • Arranges, as required, for the timely collection and delivery of samples from various plants to the laboratory.
  • Collaborates with Water Supply and Wastewater Treatment and District Operations, as may be required, to identify short and long term Toronto Water needs.
  • Manages all information relevant to laboratory operation and test results produced, including data approval, reporting, and summarization and archiving through the effective use of a Laboratory Information Management System (LIMS). Provides management reports to comply with all legislative and divisional requirements and to assess operational performance through trend analysis.
  • Provides high quality customer service through improvement strategies including communications, training, public education, technological improvement, best practices and quality control programs.
  • Provides input as required on policy and technical guideline development related to water quality.
  • Plans initiatives in the development of analytical methods and laboratory capability as new needs arise.
  • Liaises with all clients and coordinates input from other sections and other stakeholders in the design, implementation, monitoring, evaluation and maintenance of Toronto Water Laboratory systems and programs to meet clients' needs.
  • Provides input in the preparation of the Division’s capital budget, identifying project priorities, cash flow needs and optimized equipment life cycle costing.
  • Monitors and reports on capital budget expenditures to ensure compliance with the approved budget.
  • Provides input as required in establishing cost effective financial incentives for the implementation of the water quality measures.
  • Keeps abreast of advances and trends in the area related to water and wastewater quality through all aspects of production, treatment, distribution and collection.
  • Participates in pilot and full-scale demonstration studies assessing the effectiveness of new and innovative technologies.
  • Investigates and prepares appropriate response to public, divisional and Council inquiries.
  • Ensures seamless and consistent services to all clients.
Key Qualifications:
  1. Bachelor's degree (or higher) in Chemistry, Biology or Chemical Engineering from a recognized university or approved equivalent combination of education and experience.
  2. Extensive management experience in the field of Laboratory controls that include accreditation, client service delivery, financial and project management.
  3. Experience in monitoring and reporting on the effectiveness of water and wastewater quality programs.
  4. Considerable experience in the principles and process operations of water and wastewater treatment plants and water quality control methods and technologies.
  5. Extensive experience in wastewater treatment process and industrial/commercial and discharge analysis.
  6. Extensive experience in analytical chemistry of wastewater treatment, collection systems, potable water production and distribution systems.
  7. Considerable experience with Laboratory Information Management Systems.
  8. Managerial skills and experience, including preparing annual operating and capital budgets and associated administration.
  9. Extensive experience in the preparation of documents, technical reports, reports to Council and inquires by external agencies and the public.
  10. Considerable experience in the development and management of Operating Budgets.
  11. Ability to operate as a fully accountable program leader and as a member of a management team.
  12. Highly developed human and labour relations skills, ability to communicate effectively both orally and in writing, negotiate and develop solid internal and external relationships, analytical and conflict resolution skills
  13. Proficiency in various competencies including highly developed interpersonal skills, human relations, communication, negotiation, conflict resolution, project management, analytical and problem solving skills with the ability to interact and communicate effectively, both orally and in writing, with all levels of the organization and to forge solid internal and external relationships.
  14. Must be familiar and knowledgeable of advances and trends in regulatory requirements and technologies as it relates to infrastructure asset management and water distribution system renewal.
  15. Sound knowledge of principles and practices of management and a demonstrated ability to effectively motivate and lead staff.
  16. Knowledge and ability to plan, lead, manage and implement multi-disciplinary projects of various scopes.
  17. Familiarity with Federal and Provincial regulations and requirements including, but not limited to the Ontario Water Resources Act, Environmental Protection Act, Environmental Assessment Act, Federal Fisheries Act, Source Water Protection Act, Procedure F5-5 and MOE’s Stormwater BMP Manual, Safe Drinking Water Act and Sustainable Water & Sewer System Act (Bill 175), Municipal Act, Land Use Planning Act and the Development Charges Act.
  18. Working knowledge of the Occupational Health and Safety Act & Regulations, Collective Agreements and related Employee & Labour Legislation
Work for the City you love
Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked city Public Service as Executive Director, Municipal Licensing & Standards within our Municipal Licensing & Standards Division.
For more information on this and other opportunities with the City of Toronto, visit us online at apply online, submit your resume, quoting File #2318914X, by 
February 14, 2019.
Equity, Diversity and Inclusion: The City of Toronto is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.
Accommodation: If you are an individual who requires accommodation to apply to this position, due to disability under the Ontario Human Rights Code, please email us at, quoting job ID #2318914 and the job title. The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.