Chief Communications & Strategy Officer

marketing & communications business & economic development
Location: Region of Waterloo, ON
Type: full-time
Posted On: Sep 10, 2020
Closing Date: Sep 27, 2020
Chief Communications & Strategy Officer
Permanent, full-time position
This mandate with the Region of Waterloo would be an exceptional career move for a quick thinker and confident decision-maker who moves quickly from the strategic to execution, and can communicate and work effectively with a wide range of internal and external stakeholders. If you’re such a leader, let’s talk.
The Opportunity
In this senior leadership role within the Office of the Chief Administrative Officer (CAO), you will support our bold and compelling vision for how the Regional Municipality of Waterloo will serve our community in the future. As a member of the Corporate Leadership Team, you will support a culture of innovation and our objective of developing new opportunities to enhance service delivery to residents of the Region, while sustaining strong working relationships between the Office of the CAO and the Office of the Regional Chair and Council. 
As Chief Communications & Strategy Officer, you will lead strategic communications and corporate stakeholder relations, and engage a broad range of individuals to ensure the Region is inclusive and takes tangible steps to address issues of inequity in the community. You will also develop and maintain the organization’s brand strategy focused on service to the public, and ensure alignment of communications messages across the organization.
A master multi-tasker with a collaborative approach, you will lead complex, sensitive and high-profile projects that involve strategy, issues management, research, policy development and inter-municipal collaboration, proactively building internal and external connections and relationships, and facilitating cross-functional collaboration to achieve success.
The CAO will count on your support in setting medium- to long-term goals around desired strategic outcomes for the organization, and you will focus your attention on performance and the progress being made on strategic goals, by engaging staff around the issues and risks, and opening up dialogue to solve problems collaboratively.
Leading by example, you will oversee a high-performing professional team responsible for strategic communications, marketing and brand management, equity, issues management, stakeholder relations, strategic planning, and corporate performance, and champion a culture of leadership, performance and accountability for results.
To assume the role of Chief Communications & Strategy Officer, you will have a profile that reflects the following strengths:
  • Your 10 years of progressive leadership experience include experience as a member of an Executive Team.
  • You have mastered the ability to
    • move quickly from the strategic to execution
    • influence at all levels of the organization and the community
    • multi-task.
  • You are both a doer and a quick thinker.
  • You are comfortable with ambiguity, and able to turn the ambiguous into action.
  • You are able to travel within Waterloo Region.
  • You have the ability to support and demonstrate the Region’s values.
Serving, engaging and inspiring current and future generations
Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 560,000+, while creating a healthy, collaborative environment of learning, respect and innovation. This is a place where employees are valued and recognized for their talents and contributions to our success.
In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.
Please visit our website, at, for a detailed description of this Chief Communications & Strategy Officer position (competition number 2020-1907), and to apply online before 11:59 p.m., Sunday, September 27, 2020.
We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.