Policy Analyst

administration & support parks & recreation
Location: City of Waterloo, ON
Website: https://careers.waterloo.ca
Type: full-time
Posted On: Apr 12, 2019
Closing Date: Apr 30, 2019
100 Regina Street South,
Waterloo, ON
N2J 4A8
Policy Analyst
Regular Full-Time
Competition Number:

Pay Band:
Band G
Salary Range:
$65,639 to $82,047
Hours of Work:
35 hours/week*

Community Programming &
Outreach Services
Community Services
Work Location:

Position Description:
Reporting to the Manager, Community & Neighbourhood Services, the Policy Analyst provides specialist expertise in policy, planning, evaluation, and analysis for the Community Programming and Outreach Services division and the Recreation Services division.  The Policy Analyst is the key resource for the development of strategic plans, program policies, procedures and guidelines, program reviews, research reports, and associated public engagement. Areas of focus will include community development, recreation services, and risk management, among others.


  • Lead and undertake the development of program policies on a wide range of issues
  • Lead and undertake the development of strategic policy and planning activities on a wide range of issues
  • Lead teams of internal stakeholders from multiple divisions and departments, as well as external stakeholders including community organizations and residents
  • Investigate and identify need for new and revised policies, procedures and guidelines based on the corporate strategic plan, department and division plans, business plans, changing legislation, and emerging issues
  • Prepare research reports, discussion papers, council reports and briefing notes on complex policy issues
  • Evaluate/review existing programs and services and make recommendations for future change
  • Provide advice, options, and recommendations via reports and presentations to management, senior leadership and council on policy matters and program improvements
  • Undertake project management responsibilities including defining project scope, identify project resource needs, preparing project charter, outlining work plans, ensuring work is completed  in a timely manner and deliverables meet requirements
  • Undertake interjurisdictional research, best practice research, data collection and analysis (quantitative and qualitative), and public consultation
  • Build collaborative relationships with key stakeholders, both internal and external, to gather input and foster support for change and ongoing implementation
  • Lead negotiation and consensus-building among stakeholders (eg. projects team members) to support recommendations and successful implementation
  • Develop grant submissions and RFPs as needed to support projects
  • Work with other local governments and community organizations to ensure policy alignment and identity opportunities for collaboration
  • Lead broad public engagement on policy and planning matters

Minimum Qualifications:

  • Bachelor’s degree in Social Sciences, Recreation & Leisure Administration, Program Evaluation, or Public Administration 
  • 3 years related experience
  • Relevant experience as a project manager and good project management skills required
  • Excellent research and analytical skills
  • Excellent critical thinking, system thinking, problem-solving and creative solution-development skills
  • Demonstrated ability to develop strategic and program level policy
  • Demonstrated ability to undertake program evaluation and make recommendations
  • Demonstrated ability to lead project teams, including community stakeholders
  • Demonstrated business writing skills, showing attention to detail
  • Strong interpersonal, negotiation, conflict resolution and public relations skills
  • Demonstrated facilitation and presentation skills
  • Knowledge of public engagement strategies and methodologies
  • Knowledge of the municipal policy environment and municipal decision-making processes
  • Familiarity with community development and recreation service delivery issues
  • Ability to present information, including options for consideration, to a wide variety of audiences
  • Ability to coach and train other staff members on policy, procedures and guidelines
  • Proficient in Microsoft Office applications
  • Able to work effectively, either independently or as a team member
  • Able to function well under pressure and respond to changing demands and priorities
  • Access to a reliable transportation for business use purposes
  • A satisfactory police criminal and judicial matters check will be required as a condition of hire
*Hours of Work: This position will be required to on occasion attend evening or weekend meetings with stakeholders.


Applications will be revceived on-line at www.careers.waterloo.ca by April 30th at 4PM

The City of Waterloo is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.